What happens when your UAE tourist SIM runs out of data?
Nothing is charged. e& blocks data once the bundle is gone instead of billing you for it, so there is no bill shock to guard against. Using data again is opt-in: you send one SMS, and from then on it costs a fixed rate per 20 MB with a daily ceiling.
If you decided an eSIM is the right call, these are the UAE plans:
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The usual warning about foreign SIM cards is bill shock โ the data keeps flowing after the bundle ends and you find out at the end of the month. On the e& Visitor Line that is not what happens.
The default is a block, not a charge
Out-of-bundle data is restricted, to prevent accidental charges. The line stops passing data rather than metering it, so an app syncing in the background after your allowance is gone costs nothing.
That means the failure mode is the opposite of the one people prepare for. You will not get an unexpected bill. You will get a phone that has signal, shows bars, and will not load anything.
Turning data back on is one SMS
To use data again you subscribe to Super Data Blocks by sending an SMS reading SDB to 1012. Until you send it, nothing is charged.
| Charge | |
|---|---|
| Super Data Blocks | AED 1.05 per 20 MB |
| Daily ceiling on those blocks | AED 9.45 |
The ceiling is what makes this safe to switch on, and it is also what makes it expensive per megabyte. Hitting the cap in a day buys you 180 MB โ enough for maps and messages, not enough to stream anything. e& calls this emergency data and the pricing agrees.
Calls and texts have their own rates
These are charged normally, not blocked.
| Rate | |
|---|---|
| Local calls | AED 0.63 per minute |
| Local SMS | AED 0.19 |
| International SMS | AED 0.63 |
Two things about that table. Calls are billed per minute, not per second, so a nine-second call to confirm a pickup costs a full minute. And an international text costs 3.3 times what a local one does โ which matters because two-factor codes from your bank at home arrive as international traffic.
One exclusion is easy to trip over: local numbers with the 600 prefix are excluded from the allowances. Airline, bank and delivery hotlines in the UAE commonly use a 600 number, so the call you make when a bag does not arrive is the one your bundle does not cover.
What this means in practice
If you are travelling on a carrier SIM, the thing to plan for is a hard stop rather than a runaway bill. Two consequences:
- Download your maps offline before you rely on them. A blocked line does not warn you first.
- Keep a second data path. An eSIM running alongside the physical SIM gives you something to fall back on that does not cost AED 1.05 per 20 MB.
What this page does not tell you
It gives no international call rates. e& publishes those per destination on a separate page rather than as a single figure, and a per-country table is not something we can keep accurate.
It also does not describe what du does when its bundles run out. du does not publish equivalent terms anywhere we can read, so we are not going to assume they match.
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Related questions
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Change history for this page
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Every number on this page comes from a primary source and was last read on or after 2026-09-23. Fares, opening hours and rules change between our checks โ if your plan depends on an exact figure, open the source and read todayโs number for yourself. Sources used here: e& UAE (formerly Etisalat). the full changelog ยทevery source we track